our return policy is stipulated in the terms of agreement.
here is a summary:
teenage engineering offers a 14 day money back guarantee for all items sold directly by us. if you bought your products from a reseller then please contact them directly. the item has to be in an »as good as new« condition for us to accept full refunding. you cannot return an item without contacting teenage engineering first and acquiring an rma number.
if you are eligible and want to request a return, contact our support along with your order number here.