for OP-1 repairs in Canada please contact the following company:
SynthWhen
attn: Jay Lemak
phone: 647-300-5502
email: repairs@synthswhen.com
please provide this third party repair centre with:
- a detailed description of your issue and repair needed,
- your proof of purchase (in order to validate your date of purchase and warranty),
- your unit serial number (OP-1 | where do I find my serial number).
- your full address.
SynthWhen will get back to you with further instructions once all the details received.
please note that SynthWhen will only handle repair for OP-1.
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for all other products by teenage engineering:
- please submit your request to our support. we will get back to you with further instructions.
for further information, please visit our terms and conditions page.