Company: SCS Servicecenter-Siedler / Attn: Thomas Siedler
E-mail: firstname.lastname@example.org / Telephone: +49(0)2137/9573663
Please provide our third party repair centre with:
- your full name,
- your full address.
- a detailed description of your issue and repair needed,
- your proof of purchase (in order to validate your date of purchase and warranty),
- your unit serial number (OP-Z, where do i find my serial number?)
- Proforma Invoice for non-EU Customer (SCS Servicecenter-Siedler can provide you with a document to fill out. This is just for customs clearance )
SCS Servicecenter-Siedler will come back to you with further instructions once all the details received.
please note that SCS Servicecenter-Siedler will only handle repair for OP-1 and OP-Z.
For all other teenage engineering units, please submit your request to our customer support thanks to the link below.