don't worry. many parcels have been delayed recently as a result of the current global pandemic. customs between europe and north america has been heavily effected. the tracking information for your parcel will most likely be updated soon, so please allow a few extra days before contacting your local shipping courier. if you do contact them please make sure to have your tracking info at hand and try to remain calm. we are all affected by the world situation. we do understand the frustration and trouble this may cause and we will of course do whatever it takes to help out.
you will get your order! sometimes it just takes a little longer.
if contacting teenage engineering support please state the original order number and the tracking number. thank you for your patience and understanding!