we offer a 14 day money back guarantee for all items purchased directly on www.teenageengineering.com, meaning we can only refund products purchased directly from our webstore.
note: if you purchased your products from a reseller, please contact them directly.
the 14 days are counted from the arrival of the item. the item has to be in an »as good as new« condition for us to accept full refund.
if you wish to return your product, please send us a request and will we provide with further instructions: submit a request