shipping & delivery

shipping

• from where do you ship my order?
• what are your shipping costs?
• do you ship to fpo/apo/po boxes?
• local taxes and custom fees

checkout and shipping faq

• can i add something or remove an item from my order?
• can i use different shipping and billing info?
• can i change delivery address once my order is shipped?

my delivery

• where is the tracking number for my order?
• what are your shipping times, when will i receive my order?
• my order is lost, missing or has not arrived, what should i do?
• i have received an incorrect item, what now?

change and cancel

• if i place several orders, can you merge them?
• can i change my delivery address?
• can i add or remove an item from my order?
• how can i cancel my order?