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  2. shipping & delivery

shipping & delivery

shipping

  • from where do you ship my order?
  • what are your shipping costs?
  • do you ship to fpo/apo/po boxes?
  • local taxes and custom fees

checkout and shipping faq

  • can i add something or remove an item from my order?
  • can i use different shipping and billing info?
  • can i change delivery address once my order is shipped?

my delivery

  • where is the tracking number for my order?
  • what are your shipping times, when will i receive my order?
  • my order is lost, missing or has not arrived, what should i do?
  • i have received an incorrect item, what now?

change and cancel

  • if i place several orders, can you merge them?
  • can i change my delivery address?
  • can i add or remove an item from my order?
  • how can i cancel my order?
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