the teenage engineering update utility is used to keep your teenage engineering devices up to date with the latest firmware releases. it is a quick and easy way to make sure your compatible devices are working optimally and have the latest functionality and stability. the following devices can be used with the update utility:
updates and update instruction for other devices can be found in the downloads section.
follow the steps below to use the update utility:
- visit the update utility web app with a computer and a web midi compatible browser.
the first time, make sure to allow web midi:
- connect the unit that you want to update, to your computer using usb, and power it on. your unit will be auto detected, and its serial number, current operating system version, and sku (product code) will be displayed.
- if an update is available press the update button to start the update process.
note: do not disconnect from usb or power off the unit while updating!
- the unit will be ready to use after the update is complete.
troubleshooting
if updating fails here are a few tips to try:
- try again!
there can be a number of reasons as to why an update fails.
something so easy as just trying again can do the trick.
- keep the active browser tab open.
on some computers it is required to keep the active browser tab in focus as background processing may cause the update to fail. try again with the tab open.
- further investigation
if the unit is not found by your browser, please have a look at this article:
my unit is not detected by my browser